Durrett Motor Company Privacy Policy

Last Updated: October 14, 2026
Policy Version: 2026-10-14

This Privacy Policy describes how Durrett Motor Company ("Durrett," "we," "us," or "our") collects, uses, shares, and protects information obtained through www.durrettmotorcompany.com (the "Site"). This includes information you provide directly, information collected automatically through website technologies, and information received from third-party service providers.

This Privacy Policy explains:

What personal information we collect and how that information is obtained.
How we use personal information and with whom it may be shared.
What choices and privacy rights may be available to you.
What measures we use to protect personal information.
How you may request access to, correction of, or deletion of your information.

Information Collection, Use, and Sharing

Durrett Motor Company collects and processes personal information in connection with website operations, customer inquiries, vehicle shopping, financing applications, appointment scheduling, advertising, and related dealership services.

Information you provide directly: We may collect your name, email address, telephone number, mailing address, vehicle preferences, financing application information, and other details you voluntarily submit through website forms, applications, email, telephone communications, or other direct interactions.

Information collected automatically: When you visit the Site, cookies, tracking pixels, analytics technologies, and similar tools may collect information about your interactions. This may include your IP address, browser and device information, pages visited, vehicles viewed, referral sources, time spent on the Site, and other website activity.

Third-party visitor identification: Durrett Motor Company may use third-party visitor identification services that attempt to associate website activity with consumer information obtained from external data sources. Depending on the service and available information, this may include a visitor's name, email address, mailing address, or telephone number, even when the visitor has not submitted a website form. Such identification is not necessarily available or accurate for every visitor.

How we use information: Personal information may be used to:

Respond to customer questions, inquiries, and requests.
Assist with vehicle selection, financing inquiries, and appointment scheduling.
Process submitted applications and related dealership transactions.
Provide customer service and relevant communications through permitted channels.
Deliver and measure dealership advertising, including interest-based advertising.
Analyze website activity and improve website functionality and customer experience.
Maintain website security, prevent misuse, and comply with applicable legal obligations.

Information sharing: We may share information with third-party service providers and business partners that support dealership operations. These may include website hosting providers, analytics and advertising providers, visitor identification services, customer relationship management providers, financing facilitation partners, and appointment scheduling services.

When you submit a financing application, relevant information may also be shared with participating financing providers, lenders, or credit reporting agencies as appropriate for the requested service and subject to applicable law.

We may also disclose information when required by law, to respond to lawful requests, or to protect the rights, property, and security of Durrett Motor Company and others.

Durrett Motor Company does not sell personal information to unrelated third parties for their independent marketing purposes, as described in the dealership's stated information practices. Certain advertising or identity-resolution disclosures may constitute a "sale," "sharing," or targeted advertising under applicable privacy laws, even when no money is exchanged. Applicable consumer rights are described below.

Your Access to and Control Over Information

You may contact Durrett Motor Company to request information about the personal information we maintain about you or to exercise applicable privacy rights. Depending on applicable law and the nature of the information, you may request to:

Access or receive information about personal information we maintain about you.
Correct inaccurate or outdated personal information.
Request deletion of eligible personal information, subject to legal retention requirements.
Opt out of certain marketing communications.
Request information about or opt out of applicable visitor identification, targeted advertising, or data-sharing activities.
Express concerns regarding how your personal information is collected, used, or shared.

You may opt out of marketing text messages by replying STOP to a message you receive. Where supported, replying HELP provides additional assistance. You may unsubscribe from marketing emails using the unsubscribe instructions included in those messages.

Requests regarding privacy rights, visitor identification, or advertising preferences may be directed to info@durrettmotorcompany.com or (713) 941-5616.

Residents of Texas and other states with applicable consumer privacy laws may have additional rights concerning their personal information. Requests will be evaluated and processed in accordance with applicable law, including any necessary identity verification and permitted exceptions. We will not unlawfully discriminate against individuals for exercising applicable privacy rights.

Security

Durrett Motor Company takes reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or misuse.

The Site uses HTTPS connections to help protect information transmitted between visitors and the website. Access to personal information is intended to be limited to authorized personnel and service providers who require that information to perform legitimate business functions.

While we take measures designed to protect information, no internet transmission, electronic storage system, or security process can be guaranteed to be completely secure.

Personal information may be retained for as long as reasonably necessary to fulfill legitimate business purposes, provide requested services, maintain required records, resolve disputes, and comply with applicable legal obligations.

If you believe your information has been improperly accessed, used, or disclosed, or if you have concerns about our privacy practices, please contact Durrett Motor Company at (713) 941-5616 or info@durrettmotorcompany.com.

Durrett Motor Company, Inc. — Financial Privacy Notice

FACTS	WHAT DOES DURRETT MOTOR COMPANY, INC. DO WITH YOUR PERSONAL INFORMATION?
Why?	Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?	The types of personal information we collect and share depend on the product or service you have with us. This information can include: Social Security number and income Account balances and payment history Credit history and credit scores
How?	All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information, the reasons Durrett Motor Company, Inc. chooses to share, and whether you can limit this sharing.

Reasons we can share your personal information	Does Durrett Motor Company, Inc. share?	Can you limit this sharing?
For our everyday business purposes Such as processing your transactions, maintaining your accounts, responding to court orders and legal investigations, or reporting to credit bureaus.	Yes	No
For our marketing purposes To offer our products and services to you.	Yes	No
For joint marketing with other financial companies	Yes	No
For our affiliates' everyday business purposes Information about your transactions and experiences.	No	No
For our affiliates' everyday business purposes Information about your creditworthiness.	No	No
For our affiliates to market to you	No	No
For nonaffiliates to market to you	No	No

To limit our sharing

Call 713-941-5616
Or mail the form below

Please note:

If you are a new customer, we can begin sharing your information 30 days from the date we sent or presented this notice. When you are no longer our customer, we continue to share your information as described in this notice.

However, you can contact us at any time to limit our sharing.

Questions?

Call 713-941-5616

Mail-In Privacy Choices Form

Mark any or all choices you want to limit, where applicable. You may print this form and mail it to the address below.

Do not share information about my creditworthiness with your affiliates for their everyday business purposes. Do not allow your affiliates to use my personal information to market to me. Do not share my personal information with nonaffiliates to market their products and services to me. Apply my choices only to me.

Mail to:

Durrett Motor Company, Inc.
5520 S Shaver
Houston, TX 77034

Please contact the dealership if you need assistance completing or submitting your privacy choices.

Customer Signature

Date